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Required Documents

SendMoney24 Required Documents
You can send up to 500 GBP or the equivalent in other currencies on your first transfer. If you plan to send money regularly, we will need to verify your identity.

1. First transaction up to the amount of 500 GBP

- No ID required

*We retain the right to request a Photo ID on your first transaction and are under no obligation to enter into a transaction should we choose not to do so.
 
2. Multiple transactions or over 500 GBP first transaction, you will be required to provide your:
 
- National Passport, ID or UK Driving License;

3. Multiple transactions or over 800 GBP first transaction, you will be required to provide your:
 
- National Passport, ID or UK Driving License;
- Proof of Address (bank statement or utility bill, less than 3 months old, we do not accept mobile phone bills)
 
4. The amount of money being transferred is more than 10000 GBP, you will be required to provide your:
 
- National Passport, ID or UK Driving License;
- Proof of Address (bank statement or utility bill, less than 3 months old, we do not accept mobile phone bills)
- Proof of income for the amount of money being transferred (bank statements, bank slips)
 

HOW TO PROVIDE YOUR IDENTIFICATION:

To provide the required documents above, you need to Sign In into your account and upload required identification documents in the Verification section of your account.

Important Information

Please upload a colour scan of your identification documents only

For photo identification - your photo, signature, date of birth and expiry date must be visible.

We might ask you to provide a picture of yourself with your photo identification in One Photo - simply place the photo page of your ID/Passport near your face and take a picture using your webcam or mobile phone.

For proof of address documents - your name and address must be visible.

We can not accept documents that were downloaded from the Internet; they must have been posted to your home address.
The required documents should not be older than 3 months


All Send Money 24 customers must comply with the requirements above. We retain the right to refuse or accept a customer instruction and are under no obligation to enter into a transaction should we choose not to do so.


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