Required Documents

SendMoney24 Required Documents
At SendMoney24, the safety of your money is our number one priority. That's why we need to verify your identity and occasionally might ask for more details. This is due to our Know Your Customer (KYC) Policy, which is a standard procedure across financial services worldwide.

Verifying your Proof of Identity is a simple process that helps us keep your money secure by verifying that it’s actually you sending the money.

You are required to provide the required documents listed below, depending on the amount of money you send.


1. First transaction up to the amount of 500 GBP (or the equivalent in other currencies), you will be required to provide your:

- National Passport, ID or UK Driving License;

 
2. Multiple transactions or over 500 GBP (or the equivalent in other currencies) first transaction, you will be required to provide your:
 
- National Passport, ID or UK Driving License;
- Proof of Address (bank statement or utility bill, less than 3 months old, we do not accept mobile phone bills)
 
3. The amount of money being transferred is more than 10000 GBP (or the equivalent in other currencies), you will be required to provide your:
 
- National Passport, ID or UK Driving License;
- Proof of Address (bank statement or utility bill, less than 3 months old, we do not accept mobile phone bills)
- Proof of income for the amount of money being transferred (bank statements, bank slips)
 

HOW TO PROVIDE YOUR IDENTIFICATION:

To provide the required documents above, you need to Sign In into your account and upload required identification documents in the Verification section of your account.

Important Information

Please upload a colour scan of your identification documents only

For photo identification - your photo, signature, date of birth, expiry date and all 4 corners of the document must be visible.

We might ask you to provide a picture of yourself with your photo identification in One Photo - simply place the photo page of your ID/Passport near your face and take a picture using your webcam or mobile phone.

For proof of address documents - your name and address must be visible.

We can not accept documents that were downloaded from the Internet; they must have been posted to your home address.
The required documents should not be older than 3 months


All Send Money 24 customers must comply with the requirements above. We retain the right to refuse or accept a customer instruction and are under no obligation to enter into a transaction should we choose not to do so.


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